CAPM · Question #289
A few project team members are having issues understanding the requirements as described. Which action should be taken to resolve this issue?
The correct answer is B. Review the requirements traceability matrix and set up a meeting with the business analyst and key stakeholders. When team members cannot understand documented requirements, the correct approach is to trace the requirements using the RTM and clarify them directly with the BA and key stakeholders. The RTM provides traceability context essential to understanding requirements intent.
Question
Options
- AReview the requirements traceability matrix, the business analysis communications management plan, and set up a meeting with the business analyst and key stakeholders.
- BReview the requirements traceability matrix and set up a meeting with the business analyst and key stakeholders.
- CReview the project management plan and set up a meeting with the project manager and key stakeholders.
- DReview the business analysis communications management plan and set up a meeting with the business analyst and key stakeholders.
How the community answered
(22 responses)- A5% (1)
- B77% (17)
- C9% (2)
- D9% (2)
Why each option
When team members cannot understand documented requirements, the correct approach is to trace the requirements using the RTM and clarify them directly with the BA and key stakeholders. The RTM provides traceability context essential to understanding requirements intent.
The business analysis communications management plan governs how BA information is communicated, not the content or meaning of requirements themselves.
The requirements traceability matrix links each requirement to its source, business objective, and related deliverables, giving reviewers the context needed to understand ambiguous requirements. Setting up a meeting with the BA and key stakeholders brings in the people who defined and approved the requirements, enabling direct clarification. Together, these two actions address both the documentation and the human knowledge gap.
The project management plan and project manager address delivery and schedule, not the technical substance of business requirements.
Reviewing only the communications management plan without the RTM omits the traceability data needed to understand what the requirements are linked to.
Concept tested: Requirements traceability matrix for requirements clarification
Source: https://www.iiba.org/standards-and-resources/babok/
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