CAPM · Question #290
During the requirements verification process, stakeholders are finding many errors in the requirements definition. What could the business analyst have done to avoid these errors?
The correct answer is D. Confirmed the elicitation results after sessions. Errors found during requirements verification indicate the elicitation outputs were not confirmed with stakeholders before being formalized. Confirming elicitation results immediately after sessions is the preventive measure.
Question
Options
- AAsked the stakeholders to write the requirements themselves
- BUpdated the requirements traceability matrix
- CIncluded the project manager in the elicitation sessions
- DConfirmed the elicitation results after sessions
How the community answered
(39 responses)- A10% (4)
- B3% (1)
- C5% (2)
- D82% (32)
Why each option
Errors found during requirements verification indicate the elicitation outputs were not confirmed with stakeholders before being formalized. Confirming elicitation results immediately after sessions is the preventive measure.
Having stakeholders write requirements themselves does not guarantee accuracy and can introduce inconsistencies, gaps, and conflicting language.
Updating the RTM tracks requirements for traceability but does not validate or verify the correctness of the requirement content itself.
Including the PM in elicitation sessions does not address the BA's responsibility to confirm what was captured with the stakeholders who provided the information.
Confirming elicitation results after each session - through walkthroughs, reviews, or sign-offs - ensures stakeholders validate what was captured before it becomes a formal requirement. This step catches misinterpretations, missing context, and ambiguities while they are still easy to correct. Skipping this confirmation step allows errors to propagate into the requirements definition and surface only during later verification, which is costlier to fix.
Concept tested: Elicitation result confirmation to prevent requirements errors
Source: https://www.iiba.org/standards-and-resources/babok/
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