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CAPM · Question #455

A business analyst is evaluating solutions against the expected results and logging defects along the way. The next task is to analyze the discrepancies prior to facilitating a go/no-go decision…

The correct answer is D. Elicitation. Elicitation is a business analysis technique used to draw out, gather, and surface information from stakeholders and sources to uncover hidden details, root causes, and problem areas. Before performing formal analysis (cost-benefit, feasibility, opportunity), the BA must first…

Business Analysis Frameworks

Question

A business analyst is evaluating solutions against the expected results and logging defects along the way. The next task is to analyze the discrepancies prior to facilitating a go/no-go decision. Which technique should be used as a starting point to uncover problem areas?

Options

  • ACost-benefit analysis
  • BFeasibility analysis
  • COpportunity analysis
  • DElicitation

How the community answered

(55 responses)
  • A
    2% (1)
  • B
    11% (6)
  • C
    5% (3)
  • D
    82% (45)

Explanation

Elicitation is a business analysis technique used to draw out, gather, and surface information from stakeholders and sources to uncover hidden details, root causes, and problem areas. Before performing formal analysis (cost-benefit, feasibility, opportunity), the BA must first gather enough information to understand the nature and scope of the discrepancies found during solution evaluation. Elicitation techniques (interviews, observation, workshops, surveys) provide the raw input needed to investigate defects and gaps. It serves as the essential starting point before any analytical technique can be meaningfully applied. The other options (cost-benefit, feasibility, opportunity analysis) come after you have already gathered and understood the discrepancy data.

Topics

#Business Analysis#Requirements Elicitation#Problem Identification#Solution Evaluation

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