CAPM · Question #508
A product owner asked for a change in one of the requirements during the elicitation phase. What should the business analyst do?
The correct answer is C. Accept the modification and update the requirements traceability matrix. During elicitation, requirement changes are expected and the business analyst should accept and trace them using the requirements traceability matrix (RTM).
Question
Options
- AProvide the information to the product manager for approval.
- BProvide the information to the project manager to seek approval or rejection.
- CAccept the modification and update the requirements traceability matrix.
- DReject the change as the project scope has already been defined.
How the community answered
(71 responses)- A6% (4)
- B3% (2)
- C85% (60)
- D7% (5)
Why each option
During elicitation, requirement changes are expected and the business analyst should accept and trace them using the requirements traceability matrix (RTM).
Routing the change to the product manager bypasses the business analyst's core responsibility of maintaining and tracing requirements during elicitation.
The project manager handles scope baseline changes through formal change control, but during elicitation the BA should first capture and trace the change before any escalation.
The RTM is the designated artifact for tracking all requirements and their changes throughout the project lifecycle. Accepting and recording the product owner's change in the RTM ensures traceability, auditability, and alignment between evolving stakeholder needs and the solution being defined.
Elicitation is precisely the phase where requirements are gathered and refined; rejecting changes at this stage contradicts the purpose of elicitation.
Concept tested: Requirements change management and traceability matrix
Source: https://www.iiba.org/standards-and-resources/babok/
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