As a part of discovery, the business analyst (BA) at Universal Containers is trying to understand how Salesforce was implemented. What should the BA utilize to help uncover any technical constraints…

The correct answer is A. Salesforce Optimizer. Salesforce Optimizer is a built-in tool that scans a Salesforce org and generates a report identifying technical issues, underused features, outdated configurations, and optimization opportunities - making it ideal for uncovering technical constraints and potential problems…

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Question

As a part of discovery, the business analyst (BA) at Universal Containers is trying to understand how Salesforce was implemented. What should the BA utilize to help uncover any technical constraints or potential problems in a Salesforce implementation?

Options

ASalesforce Optimizer
BSetup Audit Trail
CReports and Dashboards

How the community answered

(13 responses)

A
69% (9)
B
23% (3)
C
8% (1)

Explanation

Salesforce Optimizer is a built-in tool that scans a Salesforce org and generates a report identifying technical issues, underused features, outdated configurations, and optimization opportunities - making it ideal for uncovering technical constraints and potential problems. The Setup Audit Trail (B) tracks who made changes and when, which is useful for change management but does not surface technical health issues. Reports and Dashboards (C) surface business data trends, not technical implementation problems.

Topics

#Salesforce Optimizer#Discovery Phase#Technical Debt#System Analysis

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