BA-201 · Question #237
A business analyst (BA) uncovered a number of issues communicated by stakeholders in a Sales Cloud discovery session. Which issue should concern the BA most?
The correct answer is C. The system admins note a fair amount of technical debt without having the time or expertise to. Significant technical debt combined with a lack of time and expertise to resolve it is the most serious systemic risk. It can block future development, cause instability, and compound costs over time-directly threatening the success of any new implementation. A missing knowledge
Question
A business analyst (BA) uncovered a number of issues communicated by stakeholders in a Sales Cloud discovery session. Which issue should concern the BA most?
Options
- AThe previous implementation partner neglected to do a knowledge transfer of the final solution.
- BThe support organization still needs to be trained on how to use Sales Cloud.
- CThe system admins note a fair amount of technical debt without having the time or expertise to
How the community answered
(64 responses)- A27% (17)
- B13% (8)
- C61% (39)
Explanation
Significant technical debt combined with a lack of time and expertise to resolve it is the most serious systemic risk. It can block future development, cause instability, and compound costs over time-directly threatening the success of any new implementation. A missing knowledge transfer (A) is a documentation gap that can be remediated. A need for user training (B) is a normal, expected activity in any rollout. Only unmanaged technical debt poses an ongoing, structural threat to the project.
Topics
Community Discussion
No community discussion yet for this question.