BA-201 · Question #284
BA-201 Question #284: Real Exam Question with Answer & Explanation
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Question
During a discovery session with several stakeholders from universal Container (UC) services team, the business analyst (BA) learned that UC recently implemented as Experience Site that allows customers to view Knowledge article and submit cases. The stakeholders have asked for suggestions to determine if the current solution is adding value to the business. What should the BA recommend?
Options
- AReview the services team's goal' initiatives, strategies, and obstacles.
- BReview the Einstein Article Recommendations feature in the services team's org.
- CReview user stories on the services team's development backlog.
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