BA-201 · Question #26
The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and asks for input. A new entry- level…
The correct answer is B. Acknowledge the new employee's ideas while making extra effort to reach out to stakeholders. A BA's role requires balancing all stakeholder voices equitably. While it's important not to dismiss the new employee's enthusiasm and ideas, the BA must ensure that key stakeholders - especially those with decision-making authority and direct process involvement - are engaged…
Question
The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and asks for input. A new entry- level employee reaches out multiple times with ideas and suggestions for improvements. What should the BA do when responding to the new employee's input?
Options
- ASchedule a one-on-one meeting with the new employee to get an alternative perspective from a
- BAcknowledge the new employee's ideas while making extra effort to reach out to stakeholders
- CSend a detailed survey to the entire sales team, including the new employee, to understand their
How the community answered
(52 responses)- A6% (3)
- B83% (43)
- C12% (6)
Explanation
A BA's role requires balancing all stakeholder voices equitably. While it's important not to dismiss the new employee's enthusiasm and ideas, the BA must ensure that key stakeholders - especially those with decision-making authority and direct process involvement - are engaged. Option B is correct because acknowledging the employee's input is respectful and inclusive, while simultaneously making extra effort to reach established stakeholders ensures the project captures the full range of relevant perspectives needed to make sound decisions. Option A (one-on-one meeting with only the new employee) risks overweighting a single, less-experienced voice. Option C (sending a survey to the entire team) is a valid technique but is too broad and reactive to the situation described.
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