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BA-201 · Question #127
BA-201 Question #127: Real Exam Question with Answer & Explanation
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Question
Universal Containers is beginning a Commerce Cloud project with a new client. The business analyst (BA) wants to leverage customercentric discovery to ensure a successful project outcome. How can the BA put this into action before the first requirements workshop?
Options
- ANavigate the client's online purchasing process.
- BResearch the background of the client's Salesforce team.
- CDevelop preliminary technical specifications.
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Topics
#Customer-centric discovery#Project initiation#Business Analyst role#Commerce Cloud