3303 Exam Questions

When opening the Configuator dialog box in Health Manager, what information is required? (Choose three.)

When testing a Reject Report through the System Telnet menu, it is discovered that the wrong field is included in the report. Where would the list of fields be revised that can be...

A system operator complains that Analyst reports are running very slowly. You check disk usage on the dialer and find that the /opt/dbase directory is 80% full. What are two possib...

A company's host needs the ability to send multiple downloads to the Proactive Contact system throughout the day rather than one automatic download in the morning. This must occur...

A system operator has edited a current calling list though Editor. The list is not being used currently by any active jobs or processes. Which two statements are true about this sc...

What permissions can be assigned to a Role in Role Editor Application?

From the System Administrator Main menu option for Transfer and Process records, the option for "Recover old calling list" performs which task?

You have just configured all of the dialers in pod with high availability Lightweight Directory Access Protocol (HA-LDAP).What needs to be performed for the replication of the user...

Which three steps should you perform if Avaya Proactive Contact Supervisor is not working? (Choose three,)

What manages users on an Avaya Proactive Contact (APC. pod configuration?

Which backup would contain a complete image of the system on Proactive Contact?

Which Supervisor Application can be used to edit license server settings?

A business is using inbound on an Avaya Proactive Contact (APC. system and wants to collect inbound Automatic Number Identification/Dialed Number Identification Service (ANI/DNIS)....

A system operator is receiving errors on a porter process during every reboot/restart of Proactive Contact.Which two parameters, if mismatched, would cause this? (Choose two.)

What does the Expert Calling Ratio setting determine?

A system operator wants the Caller Line Identification (CLI or Caller ID. received by the called party to be from a particular field in the calling list. What would be used to acco...

A system supervisor wants to schedule an Analyst Job Performance report to be run at 10:00 PM every evening, after dialing is finished. Which steps should be performed to do this?

Your mid-tier database is not available on the network. From a secondary dialer in the pod, the database server cannot be pinged. How would you resolve the issue?

A system administrator has set up a new completion code in Editor on Proactive Contact 5.X. A Job is started and after some time has passed, the Monitor is opened to see how many c...

A system operator informs you that a Job they ran did not call as many records as were selected. Which three reasons could be the cause? (Choose three.)

What are two true statements about agent headset connections for agents using the Agent Blend feature in a Service Level domain group? (Choose two.)

Which three features are available in soft-dialer? (Choose three.) Avaya 3303 Exam

You see the following messages in a PG230RM log file: #00Fri Jul 15, 2011 16:26:31 HST013; Host < ENET1 > Socket Read Error $FFFFFFFF:Incorrect Internet Address #00Fri Jul 15, 2011...

A system operator informs you that a Job they ran called records with BALANCEDUE from 0 to 6000, but they built their selection to select records with BALANCEDUE: <100. Which three...

What does Native Voice and Data Transfer do?

Which two statements are accurate regarding networking requirements in Avaya Proactive Contact (APC. installation? (Choose two.)

A system operator can modify the Completion Codes in Editor but not manage an active Job in Monitor, while other users can do both. How would you determine what is causing the prob...

Which two statements are accurate about Agent Owned Recall (AOR) and shadow Jobs? (Choose two.)

The Proactive Contact is unable to be reached from workstations on the customer LAN. However, the administrator console is able to see all of the Proactive Contact components. Whic...

To enable the use of Predictive Blend Agents on a dialer, which two types of licenses are acquired from the WebLM server? (Choose two.)

Which two statements describe what the LATELIST/LATEMARK feature does? (Choose two.)

Which command would you run to check that the link to a "Time Server" is functioning and is stable?

A system operator finds that many records are being released on the system as completion code 04. Which feature should be used to determine if specific lines are having a problem?

Which statement is accurate regarding Avaya Proactive Contact Supervisor?

In the case of an Avaya Proactive Contact (APC. pod configuration, which two services are run on the Secondary APC? (Choose two.)

Which three statements are true for IP address requirements in an Avaya Proactive Contact (APC. installation? (Choose three.)

Which command would you use to test event services?

A new section has been added to an existing call center, including new desks, computers, and telephones. Some of the call center agents in this new area are trying to log into Proa...

A business requires a hard-dialer solution with 300 agents, 600 lines and the capability to have total messages recorded up to 60 minutes in length. What will be the requirements f...

Which two statements are true for the Cell Phone Campaign Call Progress setting? (Choose two.)

A business wants to configure the Agent Blending feature to work with Avaya Aura Contact Center (AACC). One of the configuration files you copy to ctirc1 is ctirc.auracc which requ...

The implementation engineer has completed the pre-installation processes and has established the necessary connections for an Avaya Proactive Contact (APC. system. She is now ready...

A business needs to use a custom call recorder to record calls placed by Avaya Proactive Contact. Which interface is required to use this?

A business wants to setup a hard-dialer with 400 lines and 200 agents. What should be the entry for the PORTS parameter in the master.cfg file?

What are the correct Job control functions available in Avaya Proactive Contact Monitor application?

In Avaya Proactive Contact 5.0, which application can be used to enable/disable the Agent Job list feature?

Which hardware component is required for a hard dialer Proactive Contact 5.X?

A system supervisor uses Editor to create a new completion code for use in a Job that will run later in the day. The job seems to start up without any problem, but when the supervi...

Which three should you verify if a network connection error is suspected between the Avaya Proactive Contact 5.X server and the PG230RM? (Choose three.)

A system operator reports that agents are randomly being disconnected from Proactive Contact Agent. You have reviewed the available data and it is inconclusive. Since the problem i...