Avaya
3303 · Question #22
A system operator informs you that a Job they ran did not call as many records as were selected. Which three reasons could be the cause? (Choose three.)
The correct answer is A. Another job has called the records between the time the record selection was run and when this B. The call selection index contained records which did not match the selection criteria, thus the job D. The calling list being used was downloaded and overwritten during calling. See the full explanation below for the reasoning.
Question
A system operator informs you that a Job they ran did not call as many records as were selected. Which three reasons could be the cause? (Choose three.)
Options
- AAnother job has called the records between the time the record selection was run and when this
- BThe call selection index contained records which did not match the selection criteria, thus the job
- CThe Phone Strategy used for the record selection has Initial Phones set to PHONE1 :* only, and
- DThe calling list being used was downloaded and overwritten during calling.
- EThe quota settings were not active for the job.
How the community answered
(38 responses)- A76% (29)
- C8% (3)
- E16% (6)
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