Avaya
3303 · Question #21
3303 Question #21: Real Exam Question with Answer & Explanation
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Question
A system administrator has set up a new completion code in Editor on Proactive Contact 5.X. A Job is started and after some time has passed, the Monitor is opened to see how many calls have been released using the new completion code. No calls have been released. What are three reasons for this happening? (Choose three.)
Options
- AThe new completion code Is not available for use untilafter the next dialer restart.
- BThe new completion code is an agent completion code.
- CThe completion code was not assigned to a short-cut key.
- DThe agents was not aware of the new completion code.
- EThe new code was not available because it was created on another dialer in the pod.
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