Which three features are available in soft-dialer? (Choose three.) Avaya 3303 Exam

The correct answer is B. Agent Blending C. Native Voice and Data Transfer (NVDT) D. Agent Owned Recall (AOR). See the full explanation below for the reasoning.

Question

Options

AWait For Beep Detection
BAgent Blending
CNative Voice and Data Transfer (NVDT)
DAgent Owned Recall (AOR)
EList Sharing

How the community answered

(35 responses)

A
9% (3)
B
71% (25)
E
20% (7)

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