A system operator can modify the Completion Codes in Editor but not manage an active Job in Monitor, while other users can do both. How would you determine what is causing the problem?

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Options

• ARun dheck_pds on the affected Avaya Proactive Contact server (the one the job is running on, not
• BRun check_mts on the primary Avaya Proactive Contact server to verify all Mid-Tier components are
• CTest the connection in the Oracle ODBC Driver configuration window in the "AvayaPDSDB" System
• DVerify that the user's permissions include Job control access to Monitor in Role Editor.
• EUse enclient from the user's workstation to verify basic event service messages are being received

• A
  4% (2)
• B
  2% (1)
• C
  2% (1)
• D
  83% (40)
• E
  8% (4)

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