3302 Exam Questions
68 real 3302 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage us...
- Question #2
Which two databases are created by default for the Avaya Contact Center Control Manager (ACCCM)?
- Question #4
You have just been asked to install Microsoft Internet Information Server (IIS) for an Avaya Contact Center Control Manager (ACCCM) installation. Which Microsoft Manager allows you...
- Question #5
A corporation wants to improve customer satisfaction. A key concern is to provide the ability to upload/add/delete and change announcements and music on hold while their customers...
- Question #6
To determine why you are unable to add an extension to the Communication Manager (CM), you want to enable logging for the Provisioning service to log the communication between the...
- Question #7
You have deployed Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. When you attempt to synchronize information from the CM to the ACCCM serv...
- Question #8
What must be configured in Avaya Contact Center Control Manager (ACCCM) before you can synchronize the ACCCM with the Communication Manager (CM)?
- Question #9
A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution. They would like to install a single ACCCM server that also runs the database. Which installatio...
- Question #10
A customer deployed Avaya Contact Center Control Manager (ACCCM) with a communication Manager (CM) solution. The administration is building user profiles to be shared between the A...
- Question #11
The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure th...
- Question #12
A customer received their Avaya Contact Center Control Manager (ACCCM) license file after they installed ACCCM. Assuming that the ACCCM is running (but not activated), which steps...
- Question #13
A company located In Germany wants to setup their Avaya Contact Center Control Manager (ACCCM) to use the German language. In which two locations can you set de_de as the language?...
- Question #14
Before beginning the installation of the Avaya Contact Center Control Manager (ACCCM) installation in a stand-alone configuration with SQL 2008 Express, when would the Microsoft In...
- Question #15
The Avaya Contact Center Control Manager (ACCCM) schedule server is a feature that allows you to schedule tasks. A task can be any administrative action that is supported by ACCCM....
- Question #16
What is the name of the license file for Avaya Contact Center Control Manager (ACCCM)?
- Question #17
You have configured Avaya Contact Center Control Manager (ACCCM) to use Active Directory with Single Sign On integration. A user complains that they are not able to add an extensio...
- Question #20
A company has an Avaya Contact (outer Control Manager (ACCCM) solution. All of the users and groups have been configured. The administrator has been tasked with a list of agent nam...
- Question #21
You have installed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. When saving an agent in ACCCM to a location with an assigned CM...
- Question #22
A customer plans to install Avaya Contact Center Control Manager (ACCCM) with integration to Record, one-X, Voice Portal and Workforce Optimization (WFO). Which connector affects t...
- Question #23
The customer is installing Avaya Contact Center Control Manager (ACCCM) and plans on using the one-X Connector. The customer will be using a remote database for the one-X connector...
- Question #24
A company has numerous office locations, including Berlin and New York. The Berlin Administrator needs to edit an extension that is assigned to the Berlin location. In the extensio...
- Question #25
The customer has Installed Avaya Contact Center Control Manager (ACCCM) and will be using ACCCM to manage their Avaya Quality Monitoring (QM) server. Which database does the ACCCM...
- Question #26
You have been asked to configure the Avaya Contact Center Control Manager (ACCCM) server to integrate with Avaya Call Recorder. You have completed the configuration and you are try...
- Question #27
A customer can piny the Communication Manager (CM) hostname and IP address from the Avaya Contact Control Manager (ACCCM) server. However, the ACCCM server cannot connect to the CM...
- Question #28
The customer is planning on installing a separate database for Avaya Contact Center Control Manager (ACCCM) 6.3. Which database is supported by ACCCM 6.3?
- Question #29
A customer with Avaya Contact Cantor Control Manager (ACCCM) connects to Avaya Aura Communication Manager (CM) through a firewall. Only Port 5022 is allowed here. Where can you cha...
- Question #30
When determining the amount of servers required for Avaya Contact Confer Control Manager (ACCCM) the database server architecture must be considered. Which two statements arc true...
- Question #31
Which three services are mandatory for every Avaya Contact Center Control Manager (ACCCM) software for a standard solution installation? (Choose three.)
- Question #32
A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account- During installation the custome...
- Question #33
A customer with Avaya Contact Center Control Manager (ACCCM) would like to Share employee information with a third party application. They want to include an e-mail address and bui...
- Question #34
A customer has Avaya Contact Center Control Manager (ACCCM) and needs you to connect it to an Avaya Call Management System (CMS) and create a Solaris user at the root level of conf...
- Question #35
A customer with Avaya Contact Center Control Manager (ACCCM) will provide their own database. Which two statements are accurate regarding the database? (Choose two.)
- Question #36
You are configuring Avaya Contact Center Control Manager (ACCCM) and also configuring the Functional Server. Which statement about installing the AES Client on the ACCCM server is...
- Question #37
A company has Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. The administrator for the company has been tasked to create 10 new employee A...
- Question #38
A company has an Avaya Contact Center Control Manager (ACCCM) solution. The administrator created a now user account, but the new user is unable to login into ACCCM. The password h...
- Question #39
A customer has deployed an Avaya Contact Center Control Manager (ACCCM) solution with the following component: * Avaya Call Management System (CMS) * Communication Manager (CM) * A...
- Question #40
A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with Avaya Voice Avaya 3302 Exam Portal (AVP) integration. Which installation requirement stores all that co...
- Question #41
You are planning a custom Avaya Contact Center Control Manager (ACCCM) installation. The customer wants to use a remote SQL Server for the ACCCM database. You need to make sure tha...
- Question #42
You are unable to connect Avaya Contact Center Control Manager (ACCCM) to the Call Management System (CMS). Which ACCCM Windows service needs to be running?
- Question #44
You have just been asked to install Microsoft Internet Information Server (IIS) for an Avaya Contact Center Control Manager (ACCCM) installation. Which Microsoft Manager allows you...
- Question #45
A customer is installing Avaya Contact Center Control Manager (ACCCM) with two locations and two Communication Managers (CM). The customer requires that the ACCCM controls the numb...
- Question #46
The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin Web interface. There are multiple functional buttons and action bars available on each ta...
- Question #47
A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) with Active Directory. Which statement describes the ACCCM requirement that is mandatory for connectivity...
- Question #48
A customer has logged into the Avaya Contact Center Control Manager (ACCCM) system web interface multiple limes. After closing and reentering the application multiple times, a mess...
- Question #49
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. They would like to give their agents the ability to change...
- Question #50
When integrating Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring, it is necessary to create a login ID for the Quality Monitoring Database. Which databas...
- Question #51
A customer with global services has installed Avaya Contact Center Control Manager (ACCCM). They would like to be able to add object names in local languages for their non-English...
- Question #52
You are installing the Avaya Contact Center Control Manager (ACCCM) software for a standard solution. The software will be installed on a supported server with a supported Window 2...
- Question #53
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. They would like to give their users the ability to change th...
- Question #54
The customer has installed Avaya Contact Center Control Manager (ACCOM) and will be using ACCCM to manage their Avaya IQ servers. The customer requires that a separate user be used...