Avaya
3302 · Question #21
3302 Question #21: Real Exam Question with Answer & Explanation
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Question
You have installed Avaya Contact Center Control Manager (ACCCM) with an Avaya Call Management System (CMS) solution. When saving an agent in ACCCM to a location with an assigned CMS, you get an error message "CMS: unspecified terror". Which two statements describe solutions to this problem? (Choose two.)
Options
- AVerify that a CMS Role is assigned to the agent.
- BVerify that the correct ODBC versionisinstalledon the ACCCM server.
- CVerily that the Synchronizer Server is running.
- DVerify that the ACCCM script isinstalledon the CMS side.
- EVerify that the ACCCM CMS user database permissions on the CMS database.
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