Avaya
3302 · Question #20
A company has an Avaya Contact (outer Control Manager (ACCCM) solution. All of the users and groups have been configured. The administrator has been tasked with a list of agent names that need to be…
The correct answer is A. Change the Delete Users field to 'no' in the System Parameters. See the full explanation below for the reasoning.
Question
A company has an Avaya Contact (outer Control Manager (ACCCM) solution. All of the users and groups have been configured. The administrator has been tasked with a list of agent names that need to be marked as inactive. However, when the administrator tries to delete them, the agents names are completely removed from database. Which statement describes the configuration that will meet the company's needs?
Options
- AChange the Delete Users field to 'no' in the System Parameters.
- BChange the Delete Users field to 'no' in the User Parameter.
- CChange the Inactive Usersfieldto 'yes'in the System Parameters.
- DChange the Inactive Users field to'yes' in the User Parameters.
How the community answered
(25 responses)- A80% (20)
- B4% (1)
- C4% (1)
- D12% (3)
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