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3302 · Question #17

You have configured Avaya Contact Center Control Manager (ACCCM) to use Active Directory with Single Sign On integration. A user complains that they are not able to add an extension. What should you…

The correct answer is D. Verify that a role under ACCCM permissions was treated with the necessary permissions to add a new. See the full explanation below for the reasoning.

Question

You have configured Avaya Contact Center Control Manager (ACCCM) to use Active Directory with Single Sign On integration. A user complains that they are not able to add an extension. What should you check lo resolve the problem?

Options

  • AVerify that the ACCCM applicationis set to use Windows authentication in IIS.
  • BVerify that the user has permission to accessACCCM.
  • CVerify that a role under ACCCM permissions was created with the necessary permissions, and that user
  • DVerify that a role under ACCCM permissions was treated with the necessary permissions to add a new

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    11% (3)
  • C
    4% (1)
  • D
    82% (23)

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