Avaya
3302 · Question #5
3302 Question #5: Real Exam Question with Answer & Explanation
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Question
A corporation wants to improve customer satisfaction. A key concern is to provide the ability to upload/add/delete and change announcements and music on hold while their customers are waiting. Which Avaya Contact Center Control Manager (ACCCM) feature matches the key capabilities that the customer requires?
Options
- ACall Flow Management
- BCommunication Manager Extensions Management
- CIVK Sell Service
- DMulti tenancy Management
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