Avaya
3302 · Question #37
A company has Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. The administrator for the company has been tasked to create 10 new employee Agent Login IDs…
The correct answer is C. The administrator did not checkthe'Save CM box'in the action list for the action. See the full explanation below for the reasoning.
Question
A company has Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. The administrator for the company has been tasked to create 10 new employee Agent Login IDs effective on Monday. A job has been scheduled through the ACCCM Schedule Server on Friday to be completed Sunday night. However, Monday morning it is discovered that although the Agent Login IDs are in the ACCCM database, they do not appear in CM. What may have caused the problem?
Options
- AThe administratordid not assign a schedule to the job.
- BThe administrator did not check 'enabled' for the scheduledjob.
- CThe administrator did not checkthe'Save CM box'in the action list for the action.
- DThe administrator did notcreate a task for the job.
How the community answered
(56 responses)- A4% (2)
- B16% (9)
- C73% (41)
- D7% (4)
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