Avaya
3302 · Question #53
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. They would like to give their users the ability to change the button…
The correct answer is D. Visual Phone. See the full explanation below for the reasoning.
Question
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. They would like to give their users the ability to change the button assignments on that desk telephones directly from their Web browser. Which application matches the key capabilities that the customer requires?
Options
- ACall Flow Management
- BCM Extensions Management
- CInteractive Voice Response (IVR) Self-Service
- DVisual Phone
How the community answered
(44 responses)- A14% (6)
- B2% (1)
- C5% (2)
- D80% (35)
Community Discussion
No community discussion yet for this question.