Avaya
3302 · Question #53
3302 Question #53: Real Exam Question with Answer & Explanation
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Question
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. They would like to give their users the ability to change the button assignments on that desk telephones directly from their Web browser. Which application matches the key capabilities that the customer requires?
Options
- ACall Flow Management
- BCM Extensions Management
- CInteractive Voice Response (IVR) Self-Service
- DVisual Phone
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