Avaya
3302 · Question #1
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage user's extension…
The correct answer is D. Theadministrator musthaveVisual Phone permissions in ACCCMto see the View Visual Phonebutton. See the full explanation below for the reasoning.
Question
A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage user's extension. However when the administrator launches the edit extension page, the View Visual Phone button does not appear. Which statement describes how to resolve the customer's problem?
Options
- AThe administrator must have access to the Standalone Application for the Visual PhoneinACCCMto
- BThe administrator must first find the user in the Userstab to access the Visual Phone button.
- CThe View Visual Phone buttonis located in the Visual Phonetab of the ACCCM administrator window.
- DTheadministrator musthaveVisual Phone permissions in ACCCMto see the View Visual Phonebutton.
How the community answered
(43 responses)- A7% (3)
- B2% (1)
- C12% (5)
- D79% (34)
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