220-701 Exam Questions

A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue?

A user wants to convert their current computer into an audio/video editing workstation by upgrading components. They want to start by upgrading the hard drive. Which of the followi...

A user wants to replace their 17" CRT monitor with the thinnest possible 17" monitor available. Which of the following monitors should the user purchase?

Incorrect menu options continue to be selected on a device. Which of the following MUST be calibrated to help correct the issue?

Which of the following ports is used by default for IMAP traffic?

Which of the following ports is used for HTTPS traffic by default?

Which of the following network devices uses NAT to convert private IP addresses into public IP addresses?

Which of the following would BEST protect hardware from dust and ESD when storing it for future usage?

Which of the following devices replicates and passes data to all devices connected to it?

Which of the following RAID types is known as only mirroring?

CompTIA 220-701 Exam Which of the following is MOST critical when installing a new processor in an existing system?

Which of the following standards or encryption types is the MOST secure for wireless networking?

Which of the following cable types is used to transmit data from a satellite dish to the satellite modem?

Which of the following cable types is rated to be run through air ducts?

Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

Which of the following memory types has 184 pins?

A manager calls with an urgent issue and needs their machine fixed as soon as possible. The technician arrives and the office is empty, however there are several confidential paper...

A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following...

Which of the following are types of front panel connectors? (Select TWO).

CompTIA 220-701 Exam Which of the following is the MAXIMUM theoretical transfer rate of an IDE cable?

The MAXIMUM transfer rate of eSATA is:

When a power supply does not meet minimum requirements for a motherboard, which of the following can happen?

A user reports poor picture quality with a laptop connected to an LCD. Which of the following should the technician check FIRST for optimal picture quality?

Older video cards used S-video to output to a TV. This standard has been replaced by:

IEEE 1394b has a maximum transfer rate of:

A call logging process would be used by a technician in order to:

A helpdesk technician is troubleshooting a user's monitor which has a yellow tint. The technician is informed of the asset number and discovers that it is one of the last CRT monit...

A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?

A user has been having difficulty with their PC. Which of the following is the BEST response a CompTIA 220-701 Exam technician should give when a user asks for the definition of a...

Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?

A customer opened a ticket with the help desk two days ago to report that their computer is making a strange loud noise. Which of the following should the technician do FIRST after...

Which of the following describes the BEST course of action when a user continuously calls a technician with computer issues instead of the helpdesk?

CompTIA 220-701 Exam A user has forgotten their BIOS password on their computer. Which of the following would a technician use to allow the user access to their PC?

A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?

A technician has identified prohibited content on a user's hard drive. Which of the following should be done NEXT?

Which of the following computer types would benefit MOST from the installation of a water cooling setup?

Which of the following laptop hardware components requires a re-soldering process in order to replace properly?

A technician is tasked with clearing all dust covering the fan vents of servers in a small office. Which of the following tools would be the BEST option?

Before beginning hardware repair work on a PC, which of the following is the FIRST step?

Which of the following is a laptop monitor technology that uses a backlight to produce an image on the screen?

Which of the following displays has the HIGHEST Hz frequency?

CompTIA 220-701 Exam A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not wri...

A technician is installing a new power supply into a computer. One of the power supply connectors that the technician needs to connect to the motherboard is square and contains 4-p...

A customer wants to know what version of DirectX the current workstation has installed. Which of the following command line tools would the customer use?

Which of the following logs contains information on overall performance and events not related to user authentication?

Which of the following connector types is used on CAT5e cable?

Which of the following should be the FINAL step according to the troubleshooting theory?

Which of the following should be completed NEXT, after testing the theory of probable cause?

A user is currently running Windows XP Media Center 32-bit and wants to upgrade to Windows Vista. An in-place upgrade is required. Which of the following versions can be used to ac...

A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?