CompTIA
220-701 · Question #301
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?
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Hardware and network troubleshooting
Question
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?
Options
- AEstablish a plan of action to resolve the problem
- BImplement the solution
- CTest the theory to determine cause
- DVerify full system functionality
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Topics
#troubleshooting methodology#test the theory#printer troubleshooting#problem solving steps