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CompTIA

220-701 · Question #301

A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?

The correct answer is C. Test the theory to determine cause. CompTIA 220-701 Exam

Hardware and network troubleshooting

Question

A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?

Options

  • AEstablish a plan of action to resolve the problem
  • BImplement the solution
  • CTest the theory to determine cause
  • DVerify full system functionality

How the community answered

(49 responses)
  • A
    4% (2)
  • B
    10% (5)
  • C
    82% (40)
  • D
    4% (2)

Explanation

CompTIA 220-701 Exam

Topics

#troubleshooting methodology#test the theory#printer troubleshooting#problem solving steps

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