CompTIA

220-701 · Question #252

A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue?

The correct answer is B. Install a maintenance kit and reset all page counts to zero. CompTIA 220-701 Exam

Hardware and network troubleshooting

Question

A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue?

Options

ARemove and clean the fuser assembly with an alcohol based cleaner.
BInstall a maintenance kit and reset all page counts to zero.
CPerform a full power cycle on the printer.
DClean the paper path with a damp cloth and canned air to remove any debris.

How the community answered

(36 responses)

A
14% (5)
B
78% (28)
C
3% (1)
D
6% (2)

Explanation

CompTIA 220-701 Exam

Topics

#laser printer#maintenance kit#print quality#fuser assembly

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