CompTIA
220-701 · Question #278
220-701 Question #278: Real Exam Question with Answer & Explanation
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Question
A helpdesk technician is troubleshooting a user's monitor which has a yellow tint. The technician is informed of the asset number and discovers that it is one of the last CRT monitors. Which of the following would be the MOST appropriate response?
Options
- AReplace the old monitor with a new LCD.
- BHave the user carry the monitor to the technician's desk and exchange it for an LCD monitor.
- CAsk the user what changed recently to cause the shaking images.
- DTell the user to degauss the monitor.
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