CompTIA
220-701 · Question #281
Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?
The correct answer is A. Use non-technical terms. See the full explanation below for the reasoning.
Question
Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?
Options
- AUse non-technical terms.
- BUse the appropriate acronyms.
- CUse proper technical terms.
- DUse email to ensure a written record.
How the community answered
(51 responses)- A76% (39)
- B8% (4)
- C4% (2)
- D12% (6)
Community Discussion
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