SALESFORCE-ASSOCIATE Practice Questions
133 real SALESFORCE-ASSOCIATE exam questions with expert-verified answers and explanations. Page 1 of 3.
- Question #1Navigation and User Interface
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
List ViewsUser Interface CustomizationFiltering DataPersonalization - Question #2Understand Core Salesforce Concepts and Data Structure
Salesforce is built on objects like Account, Contact, and Opportunity. What is a representation of an object?
Salesforce ObjectsData ModelRecords and FieldsCRM Fundamentals - Question #3Salesforce User Management
A Salesforce associate is creating new user accounts for a new project management team. What will be the role of each new team member?
User ManagementUser TypesSalesforce Fundamentals - Question #4Salesforce Product Offerings
An organization wants to implement Salesforce into its business model. The requirements include: - Operations management - Program management - Grantmaking - Fundraising - Marketin...
Nonprofit CloudSalesforce CloudsIndustry SolutionsSalesforce Offerings - Question #5Salesforce Ecosystem and Roles
Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?
Salesforce RolesBusiness AnalystRequirements Management - Question #6Salesforce Ecosystem and Core Cloud Solutions
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored...
Health CloudNonprofit SolutionsSalesforce CloudsIndustry-Specific Solutions - Question #7Salesforce Ecosystem & Resources
Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training wo...
Salesforce Learning ResourcesTrailhead AcademyInstructor-led TrainingTraining - Question #8Salesforce Platform Fundamentals
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-te...
Multi-tenant architectureCloud computingSalesforce architectureData Isolation - Question #9Salesforce Ecosystem
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing. Which environment should be used?
Salesforce EnvironmentsDeveloper OrgSandboxFeature Evaluation - Question #10Salesforce Ecosystem
A Salesforce associate wants to connect with other Salesforce associates in their local area. Which Salesforce resource allows them to network and collaborate with others based on...
Salesforce EcosystemTrailblazer CommunityNetworkingCollaboration - Question #11Salesforce Core Product Functionality
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well...
Service CloudMulti-channel supportDigital engagementCustomer service - Question #12Salesforce Data Analytics Solutions
The Health Department wants to gain more insight into its patient data than what Salesforce Dashboards can provide. Which Salesforce product should the department use?
CRM AnalyticsAdvanced Data AnalyticsSalesforce Product KnowledgeBusiness Intelligence - Question #13Salesforce Ecosystem and Resources
Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?
Trailhead FeaturesTrail MixesCustom Learning Paths - Question #14User Administration and Security
A Salesforce associate tries to create a new user in a sandbox using Astroゞetdoudy.org as the username and it fails. What is the problem with creating the Astro3getcloudy.org' user...
Salesforce UsersUser AdministrationUsername UniquenessUser Provisioning - Question #15Salesforce Platform Fundamentals
Which sharing type shares a single, common infrastructure and code base?
MultitenancyCloud ArchitecturePlatform Fundamentals - Question #16Reports and Dashboards
A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts grouped by Account. What is the first step in building this report?
Salesforce ReportsReport TypesStandard Report TypesData Grouping - Question #17Reports & Dashboards
Get Cloudy Consulting'^'s dashboard shows all of the company's key performance indicators (KPls) in one view. The company's Salesforce associate is asked to add functionality that...
Salesforce DashboardsDashboard FiltersReporting & AnalyticsKPIs - Question #18Salesforce Ecosystem
A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?
TrailheadGamificationRanksRewards - Question #19Salesforce Ecosystem
Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components. Outside of the org, where should GCC' Salesforce associate go to collabo...
Salesforce ResourcesTrailblazer CommunityCollaborationSupport Channels - Question #20Salesforce Ecosystem
A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills. Which type of org should they create from within Trailhead?
Salesforce OrgsDeveloper EditionTrailheadLearning Environments - Question #21Salesforce Ecosystem & Roles
A Salesforce associate wants to filter a Lead report by a secondary industry field. Who would the associate typically work with to get a new field added in their Salesforce org?
Salesforce RolesAdministrator ResponsibilitiesCustom FieldsDeclarative Customization - Question #22Salesforce Ecosystem
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complai...
Service CloudCustomer ServiceSalesforce ProductsCase Management - Question #23Salesforce Ecosystem and Integration Capabilities
Get Cloudy Consulting (GCC) wants to integrate its financial system with its Salesforce environment. After searching the AppExchange and reviewing documentation for its financial s...
IntegrationMuleSoftSalesforce EcosystemCustom Integration - Question #24Reports & Dashboards
What is the maximum number of rows will display?
Data LimitsReportsUser Interface - Question #25Reports and Dashboards
Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user's security setting. Which type o...
Salesforce DashboardsDynamic DashboardsData VisibilityUser Security - Question #26Salesforce Reporting and Analytics
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.
Salesforce ReportsReport GroupingReport FilteringReport Aggregation - Question #27Reports and Dashboards
A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week. What should the team members do to ensure...
Salesforce DashboardsReportingSubscriptions - Question #28Reports and Dashboards
A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time. Which type of chart should the associate add to this report to he...
Salesforce ReportsChart TypesData VisualizationTrends - Question #29Security and Access
A Salesforce associate is asked to share records about a carpool program with users. Which type of group should the associate create?
Salesforce SharingPublic GroupsRecord AccessSharing Settings - Question #30Navigation & User Interface
Get Cloudy Consulting encourages end users to update their own settings. How can an end-user access their personal settings?
User Interface NavigationPersonal SettingsSalesforce UI BasicsEnd-User Experience - Question #31Navigation & Fundamentals
A deleted record needs to be recovered from the Recycle Bin. Where can the user find the Recycle Bin?
Recycle BinUser InterfaceNavigationData Recovery - Question #32Salesforce Navigation
Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C. Get Cloudy Consulting (GCC) offers sales and services consoles to m...
Salesforce NavigationApp LauncherUser InterfaceSwitching Apps - Question #33Salesforce User Interface
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact. Which contact record component must be present so users can...
ActivitiesLightning ExperienceUser InterfaceRecord Pages - Question #34Salesforce Ecosystem
A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator. Where can they learn more abo...
Salesforce ResourcesTrailheadLearning PlatformsApp Discovery - Question #35Productivity and Collaboration
A Salesforce associate at Get Cloudy Consulting is given a list of opportunities to work through. The associate asks for an easier way to change the opportunity stage. What should...
Kanban ViewOpportunity ManagementSales Cloud FeaturesUser Productivity - Question #36Reports and Dashboards
Refer to the image below: A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record...
Salesforce ReportsReport CustomizationReport Display OptionsData Summarization - Question #37Reports and Dashboards
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting. How should the associate locate all the reports in a si...
Salesforce ReportsReport NavigationFoldersSearch Functionality - Question #38User Access
An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?
User ManagementUser RecordSetup MenuUser Administration - Question #39Productivity and Collaboration
Where can a new user set up an email signature in Salesforce?
Email signatureUser settingsEmail functionalityPersonalization - Question #40Navigation
A Salesforce associate is working from a custom Contact list view and noticed key information is missing. What should they do to add the missing information?
List ViewsUser Interface CustomizationFieldsData Display - Question #41Account and Contact Management
Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC). What should the Salesforce associate do to show that GCC is part of the CK portfolio when creati...
Account ManagementAccount HierarchyParent-Child Relationships - Question #42Security and Access
Get Cloudy Consulting is rolling out Salesforce to its organization. New users may have different access requirements base on department. What should be recommended to allow new us...
Permission SetsAccess ControlUser SecuritySalesforce Fundamentals - Question #43Security and Access
A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are: Sales Manager must have the same access to Opportunities. Marketing managers mus...
Salesforce SecurityObject AccessProfilesPermission Sets - Question #44Data Model
What should be considered before changing the field type of a custom field?
Custom FieldsData LossField TypesSalesforce Administration - Question #45Data Model
Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts. How should GCC related this Contact to two Accounts?
Contacts to Multiple AccountsContact ManagementSalesforce Data Model - Question #46Salesforce Data Model and Object Relationships
Which relationship type exists between Accounts and Contacts?
Salesforce Data ModelObject RelationshipsStandard ObjectsLookup Relationships - Question #47Service Cloud
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center. Which relations...
Service CloudCase ObjectStandard RelationshipsContact Object - Question #48Security and Access
Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization. Which user setting need updating to allow Edit access?
Salesforce SecurityPermission SetsAccess ControlField-Level Security - Question #49Data Management
A marketing manager wants to make the Reason Lost field required on the opportunity when he stage is changed to Closed Lost. What should the salesforce associate do to enforce this...
Validation RulesData ValidationDeclarative AutomationOpportunity Object - Question #50Data Model
Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to cu...
Record TypesData ModelingPage LayoutsStandard Objects