SALESFORCE-ASSOCIATE · Question #33
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact. Which contact record component must be present so users can see this?
The correct answer is C. Activities Timeline. The Activities Timeline is a standard component on the Contact (and other) record pages in Salesforce Lightning that displays a chronological, visual history of all activities-including logged calls, emails, tasks, and events-associated with that record. It gives reps a clear, at
Question
Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact. Which contact record component must be present so users can see this?
Options
- AActivity Capture
- BSalesforce Inbox
- CActivities Timeline
How the community answered
(41 responses)- A2% (1)
- B7% (3)
- C90% (37)
Explanation
The Activities Timeline is a standard component on the Contact (and other) record pages in Salesforce Lightning that displays a chronological, visual history of all activities-including logged calls, emails, tasks, and events-associated with that record. It gives reps a clear, at-a-glance view of their engagement history. Activity Capture is a feature that syncs emails/calendar events from Gmail or Outlook (it feeds data into Salesforce but is not the display component itself). Salesforce Inbox is a separate productivity tool for email integration, not a record page component.
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