SALESFORCE-ASSOCIATE Question #45: Real Exam Question with Answer & Explanation

The correct answer is A: Use Contacts to multiple Accounts. Contacts to multiple accounts is a feature that allows a contact to be related to more than one account. This is useful for scenarios where a contact works at multiple companies or has different roles at different accounts. Creating two contact records would result in duplicate d

Data Model

Question

Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts. How should GCC related this Contact to two Accounts?

Options

AUse Contacts to multiple Accounts
BCreate two contact records
CMerge the two Account records

Explanation

Contacts to multiple accounts is a feature that allows a contact to be related to more than one account. This is useful for scenarios where a contact works at multiple companies or has different roles at different accounts. Creating two contact records would result in duplicate data and confusion. Merging the two account records would not solve the problem of relating the contact to

Topics

#Contacts to Multiple Accounts#Contact Management#Salesforce Data Model

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