SALESFORCE-ASSOCIATE Question #92: Real Exam Question with Answer & Explanation

The correct answer is B: Contacts. In Salesforce, the Contacts object is used to store information about individuals associated with an Account (e.g., the customer organization). Since the new Director of IT works for Northern Trail Outfitters (NTO), the correct place to store their information is under Contacts,

Data Model

Question

A Salesforce user met with the new Director of IT for their customer, Northern Trail Outfitters (NTO). Where should the user add the new Director's information into Salesforce?

Options

AAccounts
BContacts
CLeads

Explanation

In Salesforce, the Contacts object is used to store information about individuals associated with an Account (e.g., the customer organization). Since the new Director of IT works for Northern Trail Outfitters (NTO), the correct place to store their information is under Contacts, linked to the relevant Account.

Topics

#Salesforce Standard Objects#Contacts#Accounts#Leads

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