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PK0-003 · Question #284

Which of the following are tools used in quality control? (Select TWO).

The correct answer is B. Ishikawa diagram E. Pareto chart. Ishikawa diagrams (fishbone diagrams) and Pareto charts are quality control tools used to identify root causes of defects and prioritize issues, respectively.

Tools and documentation

Question

Which of the following are tools used in quality control? (Select TWO).

Options

  • AGantt chart
  • BIshikawa diagram
  • CParametric estimating
  • DProbability and impact matrix
  • EPareto chart

How the community answered

(48 responses)
  • A
    2% (1)
  • B
    94% (45)
  • D
    4% (2)

Why each option

Ishikawa diagrams (fishbone diagrams) and Pareto charts are quality control tools used to identify root causes of defects and prioritize issues, respectively.

AGantt chart

A Gantt chart is a project schedule management tool used for planning and tracking tasks, not primarily for quality control.

BIshikawa diagramCorrect

An Ishikawa diagram, also known as a fishbone or cause-and-effect diagram, is a quality control tool used to visually identify and categorize the potential causes of a problem or defect.

CParametric estimating

Parametric estimating is a cost or duration estimating technique that uses historical data and mathematical algorithms, not a quality control tool.

DProbability and impact matrix

A probability and impact matrix is a risk management tool used for assessing and prioritizing risks, not for quality control.

EPareto chartCorrect

A Pareto chart is a quality control tool that displays defects or causes in descending order of frequency or impact, helping to identify the "vital few" problems that need attention.

Concept tested: Quality management - quality control tools

Source: https://www.projectmanager.com/blog/quality-control-tools-techniques

Topics

#quality control#Ishikawa diagram#Pareto chart

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