PK0-003 · Question #233
Stakeholders have submitted change requests via email, telephone calls, stopping by, during meetings, and using the change request form. Also, once the change request is made, the stakeholders expect
The correct answer is C. Process flow diagram. To help stakeholders understand the process for handling change requests, a visual representation outlining the steps from submission to action is required.
Question
Stakeholders have submitted change requests via email, telephone calls, stopping by, during meetings, and using the change request form. Also, once the change request is made, the stakeholders expect the request to be immediately acted upon. Which of the following can be produced to aid in the stakeholders' understanding of how change control is performed on the project?
Options
- AIssue log
- BStakeholder register
- CProcess flow diagram
- DWork breakdown structure
How the community answered
(20 responses)- A10% (2)
- C75% (15)
- D15% (3)
Why each option
To help stakeholders understand the process for handling change requests, a visual representation outlining the steps from submission to action is required.
An issue log is a record of identified issues and their status, not a diagram explaining the process for managing changes.
A stakeholder register lists project stakeholders and their relevant information, not the procedural steps for change control.
A process flow diagram visually illustrates the sequence of steps, decision points, and responsibilities within a process, such as change control. This provides a clear, standardized understanding of how change requests are handled, managing stakeholder expectations about the procedure and timeline.
A work breakdown structure (WBS) decomposes the project scope into smaller deliverables, not a diagram outlining a project process.
Concept tested: Visualizing change control processes
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