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PK0-003 · Question #185

A project is experiencing quality issues with the deliverable product. Which of the following tools would be used to identify and prioritize the MOST commonly occurring issues?

The correct answer is B. Pareto chart. A Pareto chart is the most appropriate tool for identifying and prioritizing the most commonly occurring quality issues in a project. It helps to visually determine which problems are contributing most significantly to overall quality issues.

Tools and documentation

Question

A project is experiencing quality issues with the deliverable product. Which of the following tools would be used to identify and prioritize the MOST commonly occurring issues?

Options

  • AScatter diagram
  • BPareto chart
  • CIshikawa diagram
  • DTrend analysis

How the community answered

(19 responses)
  • B
    95% (18)
  • C
    5% (1)

Why each option

A Pareto chart is the most appropriate tool for identifying and prioritizing the most commonly occurring quality issues in a project. It helps to visually determine which problems are contributing most significantly to overall quality issues.

AScatter diagram

A scatter diagram is used to show the relationship between two variables, not to identify and prioritize the most common issues.

BPareto chartCorrect

A Pareto chart, based on the 80/20 rule, graphically displays the frequency of defects or issues from highest to lowest, making it ideal for prioritizing the 'vital few' problems that contribute most to quality issues. This enables project managers to focus on solving the problems that will have the greatest impact on improving quality.

CIshikawa diagram

An Ishikawa diagram (fishbone diagram) is used to identify potential causes of a problem, not to prioritize the most frequently occurring issues.

DTrend analysis

Trend analysis is used to examine project performance over time to determine if performance is improving or deteriorating, not for prioritizing current common issues.

Concept tested: Quality management tools - Pareto chart

Source: https://asq.org/quality-resources/pareto-chart

Topics

#Quality management#Pareto chart#Quality tools

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