Which of the following should be included in a business case? (Select TWO).

While a cost estimate is included, a business case typically has a high-level, order-of-magnitude estimate (e.g., +/- 50% or 25%), not a refined +/- 10% estimate, which is done later in planning.

A business case is a justification for a proposed project or undertaking, outlining the rationale and value it brings to the organization. Detailing the expected benefits to the company is a core component, as it explains why the project should be undertaken and its positive impact.

Detailed project milestones are typically defined during the project planning phase (e.g., in the project schedule), not in the initial business case which precedes project initiation.

A Cost Benefit Analysis (CBA) is crucial in a business case because it assesses the financial viability of a project by comparing the total expected costs against the total expected benefits. This analysis helps decision-makers determine if the investment is justified and provides a clear financial perspective.

A robust business case often explores multiple viable options to address a business need, including a 'do nothing' option, to demonstrate that the chosen path is the optimal one.