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PK0-003 · Question #103

A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone diagram to perform this analysis. This ty

The correct answer is C. Causes of a specific event.. The project manager uses a fishbone diagram to improve design quality and reduce defects.

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Question

A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone diagram to perform this analysis. This type of modeling relies on:

Options

  • APrioritizing the specific event.
  • BVariance in the process over time.
  • CCauses of a specific event.
  • DDetermining the number of events.

How the community answered

(46 responses)
  • A
    7% (3)
  • B
    2% (1)
  • C
    89% (41)
  • D
    2% (1)

Why each option

The project manager uses a fishbone diagram to improve design quality and reduce defects.

APrioritizing the specific event.

While understanding causes can help prioritize, a fishbone diagram's primary function is identifying causes, not prioritizing events.

BVariance in the process over time.

Variance in the process over time is often analyzed using control charts, not fishbone diagrams, which focus on identifying causes at a specific point in time or for a specific problem.

CCauses of a specific event.Correct

A fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is a visual tool used to identify and categorize the potential causes of a specific problem or effect. Its structure helps break down the problem into various categories (e.g., people, process, equipment, materials, environment) to pinpoint root causes.

DDetermining the number of events.

Determining the number of events typically involves quantitative analysis or frequency charts, which is not the primary purpose of a qualitative cause-and-effect diagram.

Concept tested: Quality Management - Fishbone (Ishikawa) diagram

Source: https://asq.org/quality-resources/fishbone

Topics

#quality management#fishbone diagram#root cause analysis

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