PGMP · Question #534
PGMP Question #534: Real Exam Question with Answer & Explanation
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Question
A program manager is leading a program to transform an organization's sales and customer service operations by introducing a new customer relationship management (CRM) solution. As the program progresses, the sponsor and other stakeholders are satisfied with the pace of the program's performance. A stakeholder from the sales department now requests a new feature to integrate the CRM platform with another application. The program manager advises that this is out of scope, as it will require analysis and development and be a project on its own. The program manager then requests additional funding via the formal change management process and the new scope is approved. What should the program manager do next?
Options
- ASecure additional approvals from senior stakeholders.
- BAssign a new project manager to own the delivery of the new project.
- CRedefine the priorities of the existing program components to ensure optimal resource allocation
- DDiscontinue one of the existing program components, and reallocate all of that component's
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