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PGMP · Question #4

You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because t

The correct answer is A. This is an example of a preventive action.. A preventive action is taken proactively to reduce the probability of a future negative event before it occurs. Because the project work has not yet started and the program manager is acting in advance to prevent mistakes, delays, and waste, this is preventive. A corrective actio

Governance

Question

You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be done. You want to ensure that mistakes do not enter into the project. What type of action have you provided in this scenario?

Options

  • AThis is an example of a preventive action.
  • BThis is an example of team development.
  • CThis is an example of quality assurance.
  • DThis is an example of a corrective action.

How the community answered

(45 responses)
  • A
    84% (38)
  • B
    9% (4)
  • C
    4% (2)
  • D
    2% (1)

Explanation

A preventive action is taken proactively to reduce the probability of a future negative event before it occurs. Because the project work has not yet started and the program manager is acting in advance to prevent mistakes, delays, and waste, this is preventive. A corrective action, by contrast, is taken in response to a problem that has already occurred to bring performance back in line. Team development is a subset of human resource management focused on improving team skills broadly, and quality assurance is a process-level review. The key differentiator here is timing-prevention happens before the problem; correction happens after.

Topics

#Preventive Action#Quality Management#Risk Management#Program Management

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