The project manager of project A develops a communications management plan. The project manager of project B is new and is uncertain how to develop appropriate communications for the company's staff.

Question

Options

• ARequest a more experienced project manager to work on project B.
• BCreate a program communications management plan across all component projects.
• CDirect all projects to use project A's communications management plan as a template.
• DRework the communications management plans for all projects to be consistent.

• A
  15% (4)
• B
  73% (19)
• C
  8% (2)
• D
  4% (1)

Explanation

The program manager's role is to establish program-level standards that govern all component projects. Creating a Program Communications Management Plan provides a single authoritative framework that all component projects - including the inexperienced Project B team - can align to. Option A replaces a project manager rather than solving the systemic communications consistency problem. Option C uses Project A's plan as a template, which is informal and doesn't create a formal program-level governance artifact; it also assumes Project A's plan is appropriate for all contexts. Option D reworks all existing plans reactively - an inefficient approach when a single program-level plan can set the standard proactively from the top down.

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