PGMP · Question #3
Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to spea
The correct answer is C. Barrier. In the communication model, a 'barrier' is anything that prevents or impedes the communication process from occurring at all. The two project managers refusing to speak with each other is a communication barrier-it blocks the channel through which the message would travel. 'Noise
Question
Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a resolution?
Options
- AConflict
- BNoise
- CBarrier
- DAd hoc
How the community answered
(46 responses)- A9% (4)
- B15% (7)
- C72% (33)
- D4% (2)
Explanation
In the communication model, a 'barrier' is anything that prevents or impedes the communication process from occurring at all. The two project managers refusing to speak with each other is a communication barrier-it blocks the channel through which the message would travel. 'Noise' is different: it refers to interference that distorts or degrades a message that IS being transmitted (e.g., jargon, distractions, cultural differences). Since no communication is happening between Marcy and Mary, it is a barrier, not noise. Resolving barriers often requires third-party facilitation, as the program manager is being asked to do here.
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