A company is releasing a new product geared toward a specific geographic area. The program manager has received the program objectives and developed the program roadmap, which consists of six program

Question

Options

• AAssign project managers and resources
• BClassify the program's benefits
• CIdentify the program sponsor and program stakeholders
• DDevelop the program business case

• A
  4% (1)
• B
  11% (3)
• C
  70% (19)
• D
  15% (4)

Explanation

After the governance board approves the program roadmap, identifying the program sponsor and all program stakeholders is the next critical step. Stakeholder identification must occur early because stakeholders influence requirements, benefits realization, and governance decisions-without knowing who they are, no subsequent planning or resource assignments can be done effectively. Assigning project managers and resources (A) is premature before the stakeholder landscape is understood. Classifying the program's benefits (B) is part of benefits planning and should follow stakeholder identification, as stakeholders define what constitutes a benefit. Developing the program business case (D) precedes roadmap development and governance approval, so it has already been completed.

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