PGMP · Question #496
A multi-year complex program will deliver advanced driver assistance system (ADAS) components for autonomous vehicles. Several key stakeholders are concerned because they have not been regularly…
The correct answer is C. Capture stakeholder expectations, and revise the stakeholder engagement plan. When key stakeholders are not regularly involved and do not understand the program's benefits, the root cause is a gap in stakeholder engagement. The correct response is to capture their expectations (to understand the disconnect) and revise the stakeholder engagement plan (to…
Question
A multi-year complex program will deliver advanced driver assistance system (ADAS) components for autonomous vehicles. Several key stakeholders are concerned because they have not been regularly involved with the program and do not understand the program's benefits. What should the program manager do to address these key stakeholders' concerns?
Options
- AMeet with the stakeholders and update the stakeholder map.
- BCreate a progress report to share with stakeholders after the next status meeting.
- CCapture stakeholder expectations, and revise the stakeholder engagement plan.
- DUpdate the communications management plan after meeting with the program steering committee.
How the community answered
(69 responses)- A9% (6)
- B12% (8)
- C77% (53)
- D3% (2)
Explanation
When key stakeholders are not regularly involved and do not understand the program's benefits, the root cause is a gap in stakeholder engagement. The correct response is to capture their expectations (to understand the disconnect) and revise the stakeholder engagement plan (to close that gap going forward). Option A (updating the stakeholder map) is only partial. Option B (a progress report) is reactive and doesn't address root cause. Option D (updating the communications plan) is premature without first understanding what the stakeholders actually expect.
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