PGMP · Question #497
After a company's senior executive management meeting, the CEO issues a mandate to automate a new- client on-boarding process that would effectively eliminate the current, manual, paper-based…
The correct answer is C. Justification, outcomes, scope, and stakeholder considerations. Per PMI's Standard for Program Management, a program charter must include: justification (why the program exists), outcomes (the expected benefits and results), scope (what is and is not included), and stakeholder considerations (who is affected and their interests). Options A…
Question
After a company's senior executive management meeting, the CEO issues a mandate to automate a new- client on-boarding process that would effectively eliminate the current, manual, paper-based process. The assigned program sponsor selects a program manager. Both the program sponsor and the program manager must ensure that the program charter contains which of the following?
Options
- AJustification, benefits management plan, scope, and resources needed
- BJustification, benefits strategy, scope, and resource management plan
- CJustification, outcomes, scope, and stakeholder considerations
- DJustification, benefits management plan, program business case, and stakeholder considerations
How the community answered
(48 responses)- A6% (3)
- B2% (1)
- C90% (43)
- D2% (1)
Explanation
Per PMI's Standard for Program Management, a program charter must include: justification (why the program exists), outcomes (the expected benefits and results), scope (what is and is not included), and stakeholder considerations (who is affected and their interests). Options A and B incorrectly include the 'benefits management plan,' which is a separate document developed after charter approval. Option D incorrectly includes the 'program business case,' which is an input to the charter, not a component of it.
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