PGMP · Question #497
After a company's senior executive management meeting, the CEO issues a mandate to automate a new- client on-boarding process that would effectively eliminate the current, manual, paper-based process.
The correct answer is C. Justification, outcomes, scope, and stakeholder considerations. Per PMI's Standard for Program Management, a program charter must include: justification (why the program exists), outcomes (the expected benefits and results), scope (what is and is not included), and stakeholder considerations (who is affected and their interests). Options A an
Question
After a company's senior executive management meeting, the CEO issues a mandate to automate a new- client on-boarding process that would effectively eliminate the current, manual, paper-based process. The assigned program sponsor selects a program manager. Both the program sponsor and the program manager must ensure that the program charter contains which of the following?
Options
- AJustification, benefits management plan, scope, and resources needed
- BJustification, benefits strategy, scope, and resource management plan
- CJustification, outcomes, scope, and stakeholder considerations
- DJustification, benefits management plan, program business case, and stakeholder considerations
How the community answered
(48 responses)- A6% (3)
- B2% (1)
- C90% (43)
- D2% (1)
Explanation
Per PMI's Standard for Program Management, a program charter must include: justification (why the program exists), outcomes (the expected benefits and results), scope (what is and is not included), and stakeholder considerations (who is affected and their interests). Options A and B incorrectly include the 'benefits management plan,' which is a separate document developed after charter approval. Option D incorrectly includes the 'program business case,' which is an input to the charter, not a component of it.
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