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PGMP · Question #498

During the last steering committee meeting, a program manager presented the benefits register to the program governance board. Since the intended benefits of the program were realized, the program…

The correct answer is D. Feedback and lessons learned. A post-review session at program closure is equivalent to a retrospective or lessons-learned session. Its primary purpose is to capture feedback and lessons learned from the program experience so that the organization can improve future programs. An EV report (A) is an…

Program Life Cycle: Program Closure

Question

During the last steering committee meeting, a program manager presented the benefits register to the program governance board. Since the intended benefits of the program were realized, the program manager was asked to transition the program into operations. At this stage, what is expected during the post-review session organized by the program manager?

Options

  • AEarned value (EV) report
  • BCustomer sign-off
  • CBenefits register updates
  • DFeedback and lessons learned

How the community answered

(58 responses)
  • A
    5% (3)
  • B
    12% (7)
  • C
    3% (2)
  • D
    79% (46)

Explanation

A post-review session at program closure is equivalent to a retrospective or lessons-learned session. Its primary purpose is to capture feedback and lessons learned from the program experience so that the organization can improve future programs. An EV report (A) is an execution-phase artifact. Customer sign-off (B) would occur at delivery, not in a post-review. Benefits register updates (C) happen throughout the program lifecycle. The post-review specifically focuses on organizational learning - what went well, what didn't, and what to do differently.

Topics

#Program Closure#Lessons Learned#Post-Review#Benefits Realization

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