PGMP · Question #318
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where…
The correct answer is C. Delphi Technique. The Delphi Technique enables anonymous, iterative requirements gathering that prevents subordinates from withholding input due to fear of contradicting their managers.
Question
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requirements without the stakeholders having any fear of retribution. Which one of the following allows you to anonymously gather iterations requirements and still allow for all stakeholders to review what has been submitted in an attempt to find consensus?
Options
- AFocus groups
- BWeb surveys
- CDelphi Technique
- DWorkshops
How the community answered
(20 responses)- A10% (2)
- C85% (17)
- D5% (1)
Why each option
The Delphi Technique enables anonymous, iterative requirements gathering that prevents subordinates from withholding input due to fear of contradicting their managers.
Focus groups bring stakeholders together in a facilitated session where participants are visible to one another, making it unsuitable for anonymous input from subordinates.
Web surveys can be anonymous but are typically one-round and do not include the iterative recirculation and consensus-building mechanism that the Delphi Technique provides.
The Delphi Technique collects input anonymously through questionnaires, meaning participants cannot identify whose ideas belong to whom, eliminating social and hierarchical pressure. Responses are summarized and recirculated in multiple rounds, allowing all stakeholders to refine and build toward consensus without fear of retribution from managers or peers.
Workshops require participants to be present together, which defeats the anonymity needed to protect subordinates from managerial influence.
Concept tested: Delphi Technique for anonymous iterative requirements gathering
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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