A project is assigned to a qualified project manager by the program manager. The client rejects the project manager due to a lack of proper qualifications to manage such a project. What should the…

Question

Options

• AReassess the project manager's credentials
• BAssign a different project manager
• CReview the skill requirements of the project
• DApply the competence assessment techniques to resolve the issue

• A
  14% (5)
• B
  5% (2)
• C
  11% (4)
• D
  70% (26)

Explanation

Applying competence assessment techniques is the most systematic and defensible approach to resolving a qualification dispute. These formal techniques objectively evaluate the project manager's skills, knowledge, and experience against the specific requirements of the role, producing documented evidence that either confirms a gap exists or demonstrates the client's concern is unfounded. This evidence then informs any subsequent action. Simply reassessing credentials (A) is a superficial review that lacks the rigor of a structured competence assessment. Assigning a different project manager (B) is a reactive decision made without objective analysis of the actual gap. Reviewing skill requirements (C) addresses the role definition, not the individual's competence against those requirements.

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