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PGMP · Question #294

You are the program manager for your organization. One of the projects within your program is to install 15,000 light fixtures throughout your organization's corporate campus. The new fixtures will sa

The correct answer is D. Use a checklist for the installation because it is repeatable work.. For large-scale repetitive work like installing 15,000 identical fixtures, checklists are the most appropriate quality assurance tool because they enforce standardization and catch deviations consistently across every unit.

Program Life Cycle

Question

You are the program manager for your organization. One of the projects within your program is to install 15,000 light fixtures throughout your organization's corporate campus. The new fixtures will save on electrical costs. Which one of the following choices is an ideal approach to quality assurance and the installation of the light fixtures for this project team?

Options

  • AThe cost and time of each installation should go down because of the learning curve.
  • BThe project manager should work with the project team to understand how each fixture is to be
  • CThe project team members should develop their own system for installation of the fixtures.
  • DUse a checklist for the installation because it is repeatable work.

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    10% (3)
  • C
    17% (5)
  • D
    70% (21)

Why each option

For large-scale repetitive work like installing 15,000 identical fixtures, checklists are the most appropriate quality assurance tool because they enforce standardization and catch deviations consistently across every unit.

AThe cost and time of each installation should go down because of the learning curve.

While the learning curve is a valid efficiency concept, it describes productivity improvement over time and is not itself a quality assurance approach or process control mechanism.

BThe project manager should work with the project team to understand how each fixture is to be

Understanding the installation method is a prerequisite to the work, not a quality assurance approach - it describes knowledge transfer, not a repeatable QA control.

CThe project team members should develop their own system for installation of the fixtures.

Allowing team members to develop their own individual installation systems would create inconsistency across 15,000 units, undermining quality standardization rather than ensuring it.

DUse a checklist for the installation because it is repeatable work.Correct

A checklist is the ideal QA tool for highly repeatable work because it enforces a consistent, step-by-step process for each installation, reduces variation, ensures nothing is omitted, and provides an auditable quality record - all critical when the same task is repeated thousands of times.

Concept tested: Quality assurance checklists for repetitive processes

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#Quality Assurance#Quality Tools#Checklists#Repeatable Work

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