PMIPMI
PGMP · Question #296
PGMP Question #296: Real Exam Question with Answer & Explanation
Sign in or unlock PGMP to reveal the answer and full explanation for question #296. The question stem and answer options stay visible for context.
Program Benefits Management
Question
Your program will create new software and install new hardware for your organization. Some of the goals of the program is to improve employee morale, improve customer service, and boost customer satisfaction. These intangible goals need metrics. What program stakeholder is responsible for quantifying these goals?
Options
- AProgram customer
- BProgram director
- CProgram manager
- DBusiness analyst
Unlock PGMP to see the answer
You've previewed enough free PGMP questions. Unlock PGMP for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Program Manager Responsibilities#Benefits Management#Goal Quantification#Intangible Benefits