PGMP · Question #300
You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?
The correct answer is B. The program customer. When a project within a program is completed, the program customer must sign the certificate of completion to formally acknowledge acceptance of the deliverables.
Question
You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?
Options
- AThe project manager
- BThe program customer
- CThe program stakeholders
- DThe project management team
How the community answered
(23 responses)- B91% (21)
- C4% (1)
- D4% (1)
Why each option
When a project within a program is completed, the program customer must sign the certificate of completion to formally acknowledge acceptance of the deliverables.
The project manager prepares and presents the deliverables but does not have the authority to accept them on behalf of the receiving organization - acceptance authority rests with the customer.
The program customer is the authoritative recipient and beneficiary of the program's deliverables; their signature on the certificate of completion constitutes formal acceptance, confirms the project met its intended purpose, and triggers the transfer of ownership or operational responsibility.
Program stakeholders as a group do not sign acceptance documents; formal acceptance is a specific authority held by the designated customer, not a collective stakeholder action.
The project management team is the delivery party responsible for producing the deliverables; they cannot accept their own work on behalf of the customer.
Concept tested: Project completion acceptance and certificate sign-off authority
Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-program-management
Topics
Community Discussion
No community discussion yet for this question.