PGMP · Question #301
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the
The correct answer is A. Delphi Technique. The Delphi Technique is specifically designed for anonymous, iterative group input. Stakeholders respond to questionnaires individually and anonymously - no one knows who submitted what - so subordinates can express opinions without fear of contradicting or offending their manage
Question
You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requirements without the stakeholders having any fear of retribution. Which one of the following allows you to anonymously gather iterations requirements and still allow for all stakeholders to review what has been submitted in an attempt to find consensus?
Options
- ADelphi Technique
- BFocus groups
- CWeb surveys
- DWorkshops
How the community answered
(49 responses)- A80% (39)
- B6% (3)
- C12% (6)
- D2% (1)
Explanation
The Delphi Technique is specifically designed for anonymous, iterative group input. Stakeholders respond to questionnaires individually and anonymously - no one knows who submitted what - so subordinates can express opinions without fear of contradicting or offending their managers. After each round, a facilitator summarizes and redistributes the responses so all participants can review what was submitted and refine their input. This iterative process continues until consensus is reached. Focus groups (B) and workshops (D) involve face-to-face interaction, which eliminates anonymity. Web surveys (C) can be anonymous but lack the iterative consensus-building loop that defines the Delphi Technique.
Topics
Community Discussion
No community discussion yet for this question.